Albert Einstein believed that supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible.
He said, “Everything should be made as simple as possible, but no simpler.”
Here are some very basic (irreducible) questions that can act as powerful checklist to assess your processes.
– Why are we doing what we are doing?
– What all we do?
– How are those linked together?
– How is it done?
– What are the dependencies?
– Who is the customer? What does customer expect?
– What are the top 3 areas where small change can lead to a big difference?
– What all is redundant?
– What can be eliminated to reduce waste (of effort/time/energy/money)?
– What can be simplified?
On a second thought, you can also apply these questions to your own set of working patterns/personal initiatives/career. It’s not just organizations that have processes. We also have our personal processes (ways of working), and they play a huge role in what we deliver to the world as individuals.
Quality (and hence excellence) is largely a personal affair!
– – – – –
Note: I am scheduled to speak at Ahmedabad Management Association on the topic “Personal Mastery: They Key to Deliver Quality”. (Friday, 08-Jul-2011 at 6:30 PM IST at ). It is an evening talk open for all who are interested. Are we meeting? 🙂
– – – – –