in Communication

In 100 Words: The More You Tell

I used to get angry and preachy when my kid threw tantrums till I heard this wonderful statement from a leadership expert, “The more you tell, the less you sell.”

Leadership starts with listening. In face of a conflict, reacting is our natural instinct. We want to tell/justify immediately without an attempt to completely understand the problem.

The better alternative is to step back and ask open ended questions. Then sit back and listen before you respond. Listening enough is caring enough.

This works with kids and works even better in teams. There is a difference between responding and reacting.

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Wish you a Happy, Healthy and Peaceful 2013!

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Also Read: Other 100 Word Posts

  1. Tanmay,

    You are very good in summarizing a thought without altering/diluting the spirit behind it. I really admire you for this.

    Regards,
    Akshay

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