#QUALITYtweet

#QUALITYtweet – 140 bite-sized ideas to deliver quality

Most companies acknowledge the need for a good quality system in their organization. However, most of today’s quality initiatives are based on heavy-weight processes, models and metrics. At a time when the attention span of people is shrinking, how do you crystallize key ideas to simplify the process improvement journey?

‘#QUALITYtweet‘ is a handy collection of 140 bite sized ideas on practical aspects of Quality Management with a focus on people, processes, and leadership. It offers interesting perspectives to build and enhance quality of products and services through effective people management, process improvement, and organization culture building.

This is a book you can read in 15 minutes, over and over again to gather alternative perspectives on different aspects of Quality. A very useful collection for business owners, top leaders, improvement experts, project managers, process managers and project teams to build a customer-oriented quality culture, to drive excellence, and provide superior customer value.

‘#QUALITYtweet‘ is part of the #THINKtweet series which are comprised of books that are 100 pages in length that contain 140 well-thought out quotes (tweets) that are 140 characters or less.

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Book Endorsements

“‘#QUALITYtweet’ is provocative. It serves delicious, bite-sized morsels about human aspects of quality that will feed every manager’s success.” Lisa Haneberg @LisaHaneberg Business Author, Blogger, and Consultant

“‘#QUALITYtweet’ focuses on quality in bite-sized nuggets of goodness a tweet at a time. These insights will leave you wanting more.” Skip Angel @skipangel Agile Coach and Consultant

“Quality matters a LOT . . . for business, customers, and employees. Read ‘#QUALITYtweet’ to jump-start your own quality movement!” Phil Gerbyshak @philgerb Social Media Maximizer and Editor for Slacker Manager

“Not just wisdom regarding quality, but 140 opportunities for discussion, debate, and growth. May it be used in many staff meetings!” Michael Wade @execupundit Consultant, Trainer, Author, and Blogger at Execupundit.com

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PURCHASE THE BOOK FROM HAPPYABOUT STORE

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BOOK REVIEWS/BUZZ

1. November 2009: Tanmay Vora

Nicholas Bate says "It’s full of shots of wisdom". He recommends this book for presenters and as a gift to your team to gain/include quick insights on Quality.

Utpal Vaishnav, who also participated in this book as a reviewer writes "It’s a bite sized qualitative approach to deal with anti-bite-sized subjects like people, process and leadership". He also lists a few possible applications of the ideas presented in book.

3. December 2009: #QUALITYtweet,

Michael Wade who also wrote an advance praise for the book says – "So often, organizations have workshops on quality and customer service and then fail to follow up with information on how to apply the lessons on the job. Reinforcement is needed and Tanmay has provided a quick and painless forum so supervisors can ease into those subjects."

4. December 2009: Fresh Perspective on Quality from Tanmay Vora

Lisa Haneberg wrote an advance endorsement for #QUALITYtweet. She reviews #QUALITYtweet on her blog Management Craft and says – "If you and your team need to focus on quality (who doesn’t), I recommend you pick up this book. Each idea has the potential to launch breakthrough conversations when explored."

Simon Young does a brilliantly done video review of #QUALITYtweet. He emphasizes on importance of quality in every business and how this book can help business owners, managers and leaders get 35,000 Ft. view. "

6. February 2010: #QUALITYtweet – A Book Review

Tom Glover writes a very detailed review of #QUALITYtweet. He shares his thoughts on the book organization, chapters and his own views on why he thinks this book is important. "

Tom Glover interviews me on #QUALITYtweet. Questions included the reason why I selected the chapters and my experience writing the book."

Tom Glover posts Part II of my interview on #QUALITYtweet where he questions the connection of leadership and quality and how ‘soft’ aspects of leadership are important in delivering quality."

9. February 2010: Tanmay Vora: #QUALITYtweet interview

Phil Gerbyshak is a cool friend who wrote advance praise in #QUALITYtweet. He interviews me to find out why I wrote #QUALITYtweet and who all can benefit by reading it. I also shared my personal mantra in this interview."

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