When you are on the journey of learning and sharing online, you often come across recognitions and the most common recognition these days is that of an “influencer”. Along my own journey, I have been ranked amongst “influencers” many times. This tag is given after careful analysis of social media metrics, but that tells very […]
I have worked with leaders who are too paranoid about the results that they don’t care about relationships and the ones who are so internally focused that they miss the beat of the market. Leadership in a complex world (made all the more complex by the pandemic) requires leaders to have a more holistic focus […]
The best leaders people love working with are humble leaders. This does not mean that they are soft in their approach towards the outcomes or weak/spineless in the face of adversity. Humble leaders simply consider themselves as the medium for the work to get done, not the source of it. If we think carefully about […]
Crisis elicits real leadership, and when crisis is of this scale, it becomes a leader’s moment of truth. At a global scale, we are seeing leaders of different countries responding differently to COVID-19 pandemic. Countries like New Zealand where leadership is proactive and empathetic, we see limited impact compared to countries where leaders continued in […]
For organizations to be truly effective, leadership can not be confined to the top boxes of the organization chart. When leadership is not a role but a behavior that people practice across the organization, then organizations are better placed to navigate the complexities surrounding us. In my experience, this involves: a) creating an ecosystem of […]
Appreciating people at the right time and in a meaningful way is the fuel that keeps them going. With automated work processes, real time metrics and sophisticated HR technology available, it is easier than ever before to recognize people for their efforts in the right direction. Rewards that tap into an individual’s intrinsic motivation are […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of […]
I see many business leaders who excessively focus of creating a grand vision, have a compelling strategy, run great communication programs and have innovative ideas but still fail to engage people and get desired results. That’s because they don’t focus enough on the foundation of leadership – building trust. In absence of trust, results don’t […]
Real leadership does not happen after we get hold of lofty titles and peak positions in the hierarchy. Real leadership happens when we are aware of our gifts (given to us), when we hone those gifts in the spirit of serving others, when we find whitespaces (gap between our vision and the current reality) and […]