A lot of software projects are confronted with quality issues sometime in the project lifecycle. Worst is the case when escalation comes from the customer. My experience so far reveals that when a customer raises a quality escalation, typical approach of a project manager is to initiate rigorous checks and not release the application until […]
Success of a project manager largely depends on his ability to make the right connections with his team. A few years back, I had a project manager friend who was handling multiple projects – because of which he was not able to really focus on making connection with his team. Result was a decline in […]
I was about to raise an issue against one of my peers for repeated miscommunications on project with client. I was creating a conflict here – and with an ongoing internal dialogue, I realized that I am not creating a conflict just for the sake of creating a conflict. I need to raise issues/conflicts when something I see […]
Testing can control quality, but cannot assure it. Quality Assurance, as we know, is much more than just applying tests on the projects – its about choosing, customizing and applying a methodology that is best suited to the project considering the project scope, complexity, technical risks and many other parameters involved. When we do QA, we think […]
…via a post on Lisa Haneberg’s blog “Management Craft” based on the book she is working on – “10 Steps to Better Management”. Thanks Lisa, for sharing those wonderful ideas. Here is key takeaways/learning from the post “Leadership is not a job” What is leadership? Management is a set of methods and practices – a regimen […]
As we know, building quality into the software involves cost – I came across a detailed and useful article on “Quality Cost” at LogiGear Newsletter. Author Rob Pirozzi classifies quality costs into four types: Prevention costs, Appraisal costs, Internal failure costs, and External failure costs. For software practitioners and quality professionals, it is very important […]
When working with project teams, it is very important for project managers to gather information – about project status, about activities, showstoppers, constraints, risks, individual issues and a lot more that goes into project management. Asking right questions becomes very crucial for a project manager to get the right information. Timing of asking these questions […]
I recently attended a small presentation from an executive on project management tools. During the presentation, he asked a question “What according to you is the goal of project management?” – meeting the agreed scope, time, cost, quality, schedules formed the part of answers. He immediately responded “The goal of project management is to add value […]
Here’s the answer from “Be Excellent” blog on what makes a good process. Efficiency is about saving time, costs and otherwise removing waste. This is a traditional focus for quality professionals, and its history can be traced back to the days of Work Study, stopwatches and clipboards. (Efficiency is about doing things right.) Effectiveness means […]