Share to Learn

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If you are doing work that you love (or love the work you do), you learn something new every single day.

This could be something you experienced, something you noticed, something thought-provoking that you read, something that worked for you (or others around you). And it is also very likely that someone out there precisely needs that help, spark of idea, wisdom and insight.

Technology has made it all the more easier to share with others, learn from others and build a community by doing so consistently. You can choose your platforms to share on, or you can create your own platform (like your own blog).

Tools really does not matter as much.

What matters is that you find your voice and courage to express your thinking.

That you build a posture of generosity when you share your insights along.

What matters is what you learn during the process of sharing, articulating and shipping your thoughts out to the world – consistently and deliberately.

Clarity of thought that you develop as a result of sharing regularly. The dots that you connect as you see your ideas unfold in increments.

And the relationships you build with your community as you add (and gain) value in tiny bursts regularly.

That makes it all worthwhile in a long run.


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Technology and Being Human

I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of a new book “Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business” due for release in August 2018.


Sometimes, when I see a group of people sitting physically with each other yet engrossed in their mobile screens, I feel that technology has turned us into gadgets and made us less human.

Sure, social media has transformed how we connect, collaborate and learn. But it also seems to be taking a huge toll on precisely those things that make us human.

We are not gadgets. We are capable of thinking deep, connecting the dynamic dots, be creative and solve important problems in novel ways. We are capable of dreaming, hoping, perceiving, creating, telling stories, collaborating and connecting. We are capable of deep work and generosity. And these are the things that make us human. This is how we become wise in a world where knowledge is essentially commoditized.

The key then is to leverage the social platforms as much for our learning, connecting meaningfully and collaborating rather than just allow platforms to entice us into mindless consumption.

Austin Kleon, someone whose work and art I admire posted the following:

Do more things that make you forget to check the phone.

Creativity and learning stems from doing meaningful stuff in a way that serves the community and changes others for better. That is at the heart of embracing craftsman spirit.

Do check out the wonderful podcast episode with Arianna Huffington and here is a sketchnote summary of some of the key insights.

AriannaHuffington_1000px

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On Disrupting Yourself

I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me.


During 2001 dot com bubble, one of my friends, a competent software developer, was laid off because of lack of business in the technology he worked in. He was smart enough to understand that the company needed people in a new project that was to be developed on a totally different technology. He learned the new technology, re-skilled himself fast enough to face a client interview for the new project and was retained even before his notice period got over.

In my formative years, he stood as an example of someone who totally disrupted himself when he was forced by external circumstances. Obviously, today’s complex and fast changing world demands individuals to disrupt themselves based on internal drivers of change, before external circumstances compel them to change.

In a business context, there are many organizations like 3M, Apple, NetFlix and Google whose success can be attributed to their ability to disrupt themselves continuously.

In this episode of What’s Next podcast, one of my favorite authors and thinkers Whitney Johnson says,

“Not just products, services and companies, the fundamental unit of disruption is an individual.”

Individuals disrupt themselves when they take some risk, do things that they have never done before, learn constantly, connect the dots and think about intersections between current reality (what they have done so far) and possibilities (what they could do with all innovations around them).

One of her key advices in the podcast is:

“Play to your strengths, not just what you do well but what others don’t.”

The insights in this podcast are very relevant to individuals and businesses alike.

Here is a high-level sketch note summary of this excellent conversation, which I encourage you to check out.

Tanmay Vora Whitney Johnson Sketchnote

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Creativity: Jane Kenyon’s Wise Words to Live By

How will we create and learn if we don’t step down the endless treadmill of consumption? If we keep on adding things and stuff without practicing the fine art of subtraction?

Creativity and learning stems from our inner connection, meaningful conversations and mindful consumption that truly feed us internally.

Here are some wisest words from Jane Kenyon to live a creative life. (source: This post on Brainpickings)

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Being Conscious About Our Unconscious Biases

I attended a very interesting workshop a few weeks ago on the topic of “Unconscious Bias” facilitated by Smita Tharoor. I was interested in this topic because I explored the intersection of critical thinking and leadership a few years ago. This was a good opportunity to get back to the topic and add to my understanding.

What is Unconscious Bias

The term ‘cognitive bias’ was coined by Amos Tversky and Daniel Kahneman in 1972 which quite simply means “our tendency to filter information, process facts and arrive at judgments based on our past experiences, likes/dislikes and automatic influences.”

How do these biases show up in Leadership?

A lot of leadership is about taking decisions involving group of people. Instinctive leaders often tend to decide quickly based on limited information or experience they have at hand. The result is that they end up taking wrong decisions (which may have worked for them in past but may not work in a different context), or discriminating with people of a certain color, race, sex or nationality based on their past experiences with similar people.  At work, biases (or the perception of bias) is the biggest contributor to people disengagement and cost of disengagement is huge. Lack of critical thinking also leads to short-termism where decisions are taken for immediate gains and solutions of today become thorny problems of tomorrow.

Some Ways to Deal with Unconscious Bias

Get Conscious. Be more aware about unconscious cognitive biases. Knowing that they exist is the first important step to tackling them. And they exist in plenty. Here is a list of all unconscious biases and what they really mean.

Ask questions, often. When considering a decision, ask questions that elicit understanding and clarify details. When you ask questions, you extend an opportunity to others to really express them. You are extending an opportunity to yourself to understand their thinking more closely. Encourage a culture where asking questions is valued.

Look for Patterns. Data over a period of time reveals patterns. Looking for patterns from the results of past decision can lead to important insights and learning. Sometimes data can blind us unless we learn to look at the pattern and story behind the data.

Look for the contrary. It helps playing a devil’s advocate and taking a contrarian view of things. It not only challenges others to think harder but also helps you in really understanding if they are just defending their own biases.

Embrace Diversity. This starts with hiring decisions. Don’t hire people whose beliefs are compliant with yours. You will tap into diverse ideas and viewpoints only when you have people with diverse thinking patterns on your team.

Attend to data and evidences. When you ask your people to bring data, evidences and trends, it does not mean lack of trust. It only means that you are intentional about serving them better by taking the right decisions.

Communicate clearly. Clear and accurate communication is a leader’s tool #1. Avoid using generic terms to describe people, situations and things. Biases are most commonly visible in how a leader communicates. Being mindful about our words is critical to thinking and communicating objectively.

Here is a sketchnote summary of the discussions during the workshop.

87_Bias1

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In 100 Words: Unexpected Paths

Unexpected Paths Tanmay VoraWe decide. We experience. We Learn. And then we adapt.

We can never be certain if our decisions will turn out the way we anticipate. Sometimes, even when we have done all the critical thinking before deciding, success of a decision depends on context as well.

So, what if we change our perspective about our decisions. What if we consciously move away from our finite definitions of what is right or wrong and trust the process?

Only then can we open ourselves to new learning and opportunities.

How else shall we tread the unexpected paths? How else shall we learn?

– – – – –

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Leaders Who Create the Future

At the heart of great leadership is the ability to critically assess current state, envision the future state and take actions to bridge the gap. Execution is effectively governed by learning and adapting the approaches along the way.

The fall of Nokia is a classic example of what happens when leaders cling to ideas that worked for them in the past without recognizing (or creating) the demands of the future.

According to Bill Taylor at Harvard Business Review, there are four kinds of leaders who create the future. The post emphasizes on a leader’s ability to learn constantly, willingness to disrupt the self when required, optimism about the future and the spirit of experimentation (and comfort with ambiguity and failures) to find new ideas that work.

Please read the full post and here is a quick sketch note summary of the post.

P.S.

Last weekend, I bought a new iPad Pro with Apple Pencil to explore digital ways of creating sketch notes. Like a kid who gets excited about her new toy, I got excited too. Spent some time over the weekend to get comfortable with Apple Pencil, get ideas about possible uses, explore different tools and finally, I zeroed in on Procreate as the tool of my choice. The result of this hustle is this first sketch note that I created digitally. As much as I love my old fashioned approach of paper and pen, I am excited about new possibilities that this digital tools bring on the table. More than anything else, I am excited about new learning that keeps me going.

Working Out Loud: Relationships and Legacy

Last week was celebrated as International Working Out Loud Week.

For those of you who are new to this, Working Out Loud is a practice of sharing your work/work in progress with a relevant community to enable learning and collaboration.

It is about being vulnerable and putting yourself, your lessons out there in communities for others to contribute and consume. It is a great way to leverage wisdom of community to improve your own work, contribute to a community that shares your purpose and build relationships based on ideas.

I started this blog in April 2006 to simply document my lessons in leading people, projects and improvement initiatives. Along the journey, I learned that if I want people to read and share their comments, I will have to do the same. And that’s how this cycle of creation, curation and contribution started. My practice of sharing what I learn along the way for last 11 years has served me (and hopefully others) well.

This journey has allowed me to live some of the five elements of working out loud: being visible, connected, generous, curious and purposeful. And all the amazing folks I interact with, communities that feed my thinking and opportunities that come my way are only happy by-products of this journey.

When introducing November 2017 #WOLWeek, Simon Terry wrote a post about how working out loud is a way to deepen relationships and create a legacy. Here is a quick sketch note version with key ideas from his post.

I encourage you to visit wolweek.com for amazing insights and resources to inspire you to work out loud.

BONUS:

Here’s a sketchnote on five elements of working out loud with insights by John Stepper:

Make More Art

Make more art.

Art that is not only confined to traditional understanding, but doing things in a way that changes others and ecosystem for better. In that sense, each one of us has a possibility to be an artist.

A project delivered successfully that enables a customer in a big way, a conversation that moves a needle for someone, generously sharing to build a community, a quick post that inspires someone, an improved process that eases life of your colleague, a talk that provokes thinking, a nudge for someone to raise the bar, a small handwritten note of gratitude to someone, thinking differently to challenge the status quo, learning something all the time, creating a piece of work that moves the conversation forward, initiating and delivering – it is all art if it makes world a better place. In fact, that’s also what real leadership looks like.

“Art is not what you see, but what you make others see.” ― Edgar Degas

It is as much about small things as it is about big things. Being an artist is about raising the bar. Just when the world settles into a definition for an artist, the artist raises the bar, delivers a surprising outcome or an expected outcome in a surprising way.

To be an artist at work means pursuing craftsman spirit.

“There is a vitality, a life force, an energy, a quickening that is translated through you into action, and because there is only one of you in all time, this expression is unique. And if you block it, it will never exist through any other medium and will be lost.” ― Martha Graham

In this context, I loved a quote from Robert Twigger’s book “Micromastery” by Andy Warhol. I included that quote in my visual book review of Micromastery, but the quote is so inspiring that it deserved a separate visual.

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Disconnect to Connect

For our creativity to thrive and learning to happen, we need unburdened spaces in our life – physical spaces too, but most importantly, mental spaces.

In a world of never-ending streams of updates, pictures and sound bites that constantly crave for our attention, we need an intentional effort to disconnect.

We need to reclaim the disconnected and real space where we can make sense of it all, spend time reading a good book without getting anxious about sharing what we are reading, explore places and ideas with sense of wonder, have real conversations with people, reflect on our experiences, create and discover our true selves.

I believe that minimalism and act of subtraction is at the very heart of discovering ourselves because to understand who we really are, we need to prune everything that we are not. We need to be comfortable with ‘missing out’ on things that everyone else does or consumes or shares, so that we can think, reflect, create and just be. Letting it go is as much about our thoughts and beliefs as it is about the objects of our desire.

Here’s a quick visual nudge to disconnect once in a while, step away from the cacophony that surrounds us and do it intentionally. Who knows, it may enrich us in a way no technology ever can!

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Micromastery: A Hidden Path to Learning and Happiness

Learning anything new is not a daunting challenge, but a journey where each step counts. Fundamentally, we learn so that we can be happy and joyful. Micromastery is a great way to eliminate anxiety in learning.

Two years back, I was fascinated by people creating sketchnotes and I wanted to learn how to create them. I was unaware of what goes into creating a great sketchnote but I decided to give it a try anyway. I remember taking up a quote and creating some rudimentary visual which I then shared on Twitter as a showoffable outcome. A couple of generous folks appreciated and that feedback fueled further exploration. I then explored more to learn about structure. My second sketchnote was incrementally better than the first one. It had a structure, some use of typography and separation of key ideas. I pushed it a bit further, one step at a time, by exploring visual metaphors, learning from the community, getting better at image quality and editing/coloring them using digital tools. And then, they started getting noticed. Each step fueled the other resulting in a body of work that I am incredibly proud of.

I never felt overwhelmed along this journey because I was doing it for the joy of doing it. I wanted to get better and at the end of every iteration, I wanted myself and the world to see an improved outcome. I was pursuing what Robert Twigger calls “Micromastery”.

This approach has served me well while learning how to write, speak in public, play a few songs on harmonica (mouth organ), sing solo and play a guitar.

Truth is, that is how we learn as kids. I can see my 5 years old son dabbling into so many things, learning in small increments and then improving upon it. He doesn’t want to be a specialist. He just wants to explore whatever interests him. His latest fascination is drawing the Amazon logo and he is getting better at it. His eyes shine when he succeeds at creating stick figures.

I read this book “Micromastery” by Robert Twigger with great interest. He defines micromastery as:

“A micromastery is a self-contained unit of doing, complete in itself but connected to a greater field.”

The book nicely explores different facets connecting micromastery to dynamic learning, getting into flow, polymathism (Neogeneralism, multipotentialite) and happiness. In many ways, reading this book was liberating because it tells us that we neither need permission to learn anything nor an overwhelming plan. We just need to find what we love doing, however insignificant, and start pursuing it.

If you are a keen learner who is interested in learning wide array of things instead of going just deep, this book is for you.

Here is a sketchnote covering some ideas from the book:

Path is Made by Walking

A prescribed path seldom takes you to an uncharted territory.

Walking down a beaten road provides some security and certainty and that is important to an extent. We all live in a competitive world.  The problem starts when we get used to only treading along the beaten path. Because wherever it leads you to would be a crowded place.

We need the spirit of exploration as much as we need certainty. We need an open heart willing to surrender to the joy of finding the unknown. We need feet flexible enough to follow the direction of our heart. We need to pursue the joy and find joy in the pursuit. We need to experiment, look for intersections, dig them deeper, with others and share. And then we find the interesting. Then we truly learn.

And it is only when we learn with this sense of exploration that we can create our unique path that others may choose to walk upon, eventually to find their own paths.

The way to remain open to possibilities is to think that there is no path. That the steps you take and celebrating each step along creates a path that is uniquely yours.


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In 100 Words: Immersion and Doing Work that Matters

We cannot be anxious about something “out there” – a goal, a target, an external reward, a validation from others and generally things that feed our ego – and be immersed in what we do at the same time.

To be able to do great work/art that changes others for better, we need to let “joy” rule us instead of “ego”. Then there is no self in the game: self is just a conducive medium for the inspiration to show up in form of work.

If/when this happens, rewards and recognition will be by-products of the pursuit, not the pursuit itself.  


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Move And The Way Appears

I am a big fan of taking small, daily steps in the direction where your energy takes you. I started this blog 11 years back with very insignificant posts that no one read. My first sketch note a couple of years back was far from being good. My first steps towards a health and wellness were slow and tentative. But how does that matter?

Because, those first few insignificant posts did not deter me from moving forward. I wrote, and wrote more. And as I did that, I learned how it works. I did more of what worked and here we are – a blog with tens of thousands of readers each month, sharing their encouragement to me via comments, likes and shares on several social channels. This blog has a life of its own.

“Great things are not done by impulse, but by a series of small things bought together.” – Vincent Van Gogh

I remember I was hesitant in sharing my first sketch note. But less than 2 years after I shared the first one, the sketch notes have gone viral – from social media to global conferences to office walls to being included in books. When I started, did I have a purpose to make them viral? I just knew that I enjoyed making them, learning along the way and improving all the time. I was pursuing joy and suddenly, the way started appearing. 

“Be not afraid of growing slowly, be afraid of only standing still.” – Chinese Proverb

I lost significant weight (nearly 12% of my total body weight) in past 4 months.  My big plan was to move one small step at a time – read a bit about what it takes, take small steps towards cleaner eating, do small changes in lifestyle, get more active and suddenly, it all started revealing. Lessons came to the fore as a result of moving forward slowly, daily and steadily.

My biggest lesson in learning is:

It doesn’t matter what you wish to do. It never happens in one big bang. Instead, it happens in a series of small steps taken with an open mind, learning along each step and putting that learning back into the next step. And then it grows, purpose reveals and you are on a journey before you realize. Forward motion, however small, feeds our esteem and inspires us.

Purpose may not always be the starting point of your journey. Sometimes, you start the journey and the purpose reveals itself.

And who knows, small steps you take in the direction of your heart may open up new paths for you and inspire others? Small is never insignificant, but a powerful step towards a higher purpose.

Move, and the way appears! 


A Round-up of Related Posts at QAspire to add to the conversation:

In 100 Words: Boundary

We get too bogged down by our self-imposed boundaries.

Boss won’t allow.

That is not our process.

I’ve never been told!

Not my job.

They need to do it!

And it goes on. But what if we cross that boundary and get into the realm of:

What can I do?

Who can I influence?

How can we make it better?

How can I elicit their commitment for this?

It’s a different conversation that requires great deal of emotional labor. As Seth Godin says in Poke the Box, boundaries are in our heads, not anywhere else.


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Future of Work: Four Shifts Leaders Must Focus on

Talking about the impending shifts like automation, robotics, disruptions and uncertainties in our world of work is almost clichéd.

What seems like a problem is also an opportunity to do the thing that makes us human – to change our attitudes and fixed beliefs about how we have traditionally experienced work. It is this shift in how we see the world around us that truly enables us to deal with it constructively.

In this context, I read an excellent post by Kenneth Mikkelsen titled “Seeing the World with Fresh Eyes” at Drucker Forum blog. Here is a snippet from the post:

Leaders, like anyone else, are habitual beings that protect their worldview and the meaning they derive from it. Peter Drucker understood that better than most people. In Innovation and Entrepreneurship he dedicated a chapter to incongruities, the mental gaps between perception and reality. Drucker saw these gaps as an invitation to innovate. At its core, entrepreneurship is at about exploring such opportunity spaces to create something new, something different.

The post further outlines four shifts leaders must focus on to deal with slides and shifts around us. Here is a sketch note version of ideas presented in the post.

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How to Accelerate Team Learning

A team’s ability to learn quickly is at the heart of adapting to constant changes. In fact, it seems that constant learning is the only key to agility as a team and organization.

Jack Welch famously said,

“An organizations ability to learn, and translate that learning into action rapidly, is the greatest competitive advantage.”

On this blog, we have visually explored various facets of creating a learning organization. It all starts from understanding why organizations don’t learn. Peter Senge’s seminal work on creating a learning organizations outlines learning disabilities that plague organizations. To overcome these disabilities, we explored disciplines of a learning organization and the role of reflection in how we learn.

Along the same lines, I read Elizabeth Doty’s post titled “How to Accelerate Learning on Your Team” at Strategy+Business blog with great interest. It adds on to the ideas we have explored further and provides fresh perspective on how to catalyze learning within teams.

I encourage you to read the full post and here are my visual notes from the same article.

P.S: I wrote a post in 2011 that outlined 10 actions for leaders to create learning organizations and further outlined Three Rituals For Constant Alignment And Learning that just aligns with some of the ideas suggested in this post. Do check them out.

Peter Senge: How to Overcome Learning Disabilities in Organizations

As an organization grows, managing the flow demands work items to move from one team/department to another. In quest to make these teams accountable, very specific KPI’s are established and that breeds non-systemic thinking. People look at meeting their own numbers and push the work to next stage and often, what happens is that while people win (in short term), the system fails. Every team meets the KPI numbers and yet, customers remain disgruntled.

Peter Senge, in his book “The Fifth Discipline – The Art and Practice of Learning Organization” outlines 7 organizational learning disabilities. He says,

“It is no accident that most organizations learn poorly. The way they are designed and managed, the way people’s jobs are defined, and, most importantly, the way we have all been taught to think and interact (not only in organizations but more broadly) create fundamental learning disabilities. These disabilities operate despite the best effort of bright, committed people. Often the harder they try to solve problems, the worse the results. What learning does occur takes place despite these learning disabilities – for they pervade all organizations to some degree.”

It then becomes very crucial that we identify clearly these learning disabilities. Here is a sketch note summary of these 7 learning disabilities.

Critical question then is: How to we overcome these learning disabilities and truly create an organization that learns better? Peter Senge answers that question through his 5 disciplines of learning organizations that I have written about in the past. Here is a sketchnote summary of five disciplines:

More on Creating Learning Organization at QAspire:

Don’t Complain, Create.

At the heart of living a creative life is ability to do something about things you don’t like. What we do instead is keep complaining.

We all have our own circle of influence – things we can change ourselves or exert our influence to create change. Everything else outside this circle are circumstances (or circle of concern). We need to simply accept them and move on. I my post “Circle of Influence”, I wrote –

Acknowledging these concerns is important but constantly spending our scarce energy only on these concerns is futile. When faced with situations, challenges and concerns, it may be useful to ask the following questions:

  • Can I do something about it myself? Is it under my direct control? Is the onus of resolution or change on me? (Direct control)

  • If not, can I influence someone who can address/solve/change this? (Influence)

In this context, I encourage you to spend 20 minutes watching Tina Roth Eisenberg’s super inspiring talk at 99u Conference where she describes her journey of building creative businesses that stemmed from her frustrations. In the talk, she outlines 5 powerful rules of life and one of them is “Don’t Complain, make things better.”

In this thought-provoking talk with many takeaways, she says,

“I have a rule: If I keep complaining about something, I either do something about it or let it go. – Tina Roth Eisenberg

That truly resonated with me and I created a quick Doodle Card that I hope to print and put it on my soft board as a reminder every time I find myself stuck in the whirlwind of complaining.

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5 Elements of Working Out Loud by @JohnStepper

When I started this blog in 2006, I only thought of it as a repository of my own lessons as a new manager. Little did I know that this space will become one of the most important learning and sharing tools for me over years.

The benefits of putting myself out there in a way that it helps others has been immense both intrinsically and extrinsically. I have evolved as a professional and human being writing this blog, sharing my work and getting plenty of constructive feedback and validation in return.

Along the way, the topics I covered on this blog also became starting point of many enriching conversations offline and enabled deep relationships with others based on ideas.

John Stepper defines this as working out loud:

Working out loud is an approach to building relationships that can help you in some way. It’s a practice that combines conventional wisdom about relationships with modern ways to reach and engage people. When you work out loud, you feel good and empowered at the same time.

Learning is a social act and sharing our work, building relationships and feeding our communities are at the heart of how we should learn. Technology and social media only accelerates the process of sharing beyond boundaries and amplifies our reach.

John Stepper outlines five elements of working out loud that addresses the “why” of working out loud and here is a quick sketch note outlining these five elements. Please read the original post for more elaboration from John Stepper.

 

To add to this conversation, here is a sketch note on “How to Work out Loud” with insights from John Stepper. I am so grateful to John for having included this sketch in his recent TEDx Navesink talk.

 

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