Change happens when someone finds courage to challenge the status quo. When you try to push people out of their comfort zone, some conflict is inevitable. When we lack this courage, we try to stay away from conflicts, comply and worse yet, find ways to justify the status quo. When this happens, organizations suffer. The […]
Working with so many people, I have come to a rough observation that professionals broadly fall in two categories – ones that ‘have a plan’ around their learning pathways and the ones that don’t. We live in a world of infinite possibilities and sometimes, the very breadth of choices available to use can blind us, […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. During 2001 dot com bubble, one […]
What differentiates companies that succeed over a long run from those that don’t? As the rate of change and disruption continues to accelerate, companies need a strong foundation of fundamentals that enable long term success and growth. In this respect, I recently read Leandro Herrero’s post on characteristics of companies that succeed in long run. […]
The purpose of an organization is to enable people in doing meaningful work that delivers value to the customers and hence to the business. Organizations start purely with this promise but when they scale, they end up stifling people’s ability to deliver value. In his insightful post titled 8 Symptoms Of Organizations On The Cusp […]
Change does not always mean transformation, but transformation by itself changes everything fundamentally. At a time when a lot of people use terms “change” and “transformation” interchangeably, it helps to know the difference between the two (and my sketch note on the same topic may be helpful). I have seen people in process improvement use […]
Organizations, teams and individuals are obsessed with doing things themselves when a similar or better solution is already available elsewhere. Thinking that if you have to get it done right then you have to do it yourself is no less than some kind of obsession. I have seen people rejecting better ideas just because they […]