Black swan events like Corona Virus pandemic leaves us scrambling to respond effectively. While individually, we cannot control what happens out there, we can always choose our response to it. And the most effective response in these times, fortunately, is to simply distance physically, slow down, stay put and use the down time to reflect […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. During 2001 dot com bubble, one […]