Managers are linchpins who have a big impact in building an organizational culture where people thrive. High-impact managers are those who are adept at driving high-level agendas without losing focus on small things (that are actually big things) that go on to define good leadership. This focus on soft aspects of leading people, building trust […]
In the spirit of “slow learning”, I have been using my commute and travel time to listen to selected podcasts where thought-leaders and doers from different disciplines share their nuanced insight on what it means to lead, learn and change in a new world of work. Play to Potential podcast by my friend Deepak Jayaraman […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of […]
Real leadership does not happen after we get hold of lofty titles and peak positions in the hierarchy. Real leadership happens when we are aware of our gifts (given to us), when we hone those gifts in the spirit of serving others, when we find whitespaces (gap between our vision and the current reality) and […]
I often meet business leaders who are so full of themselves. When interacting with others, they try to keep the needle of focus constantly towards themselves, their business, accomplishments and stories. It is easy to get caught up in the self because after all, you are a up there and you make things happen (or […]
If you are dealing with a mediocre team or average performance from people, check what you are expecting from them. People respond to expectations (implicit and explicit) and raising the bar of expectations is a great way to enable growth and potential in people. Raising Expectations Doesn’t Mean Pressurizing People Setting high expectation means providing […]
Last week, during an internal team event, we organized an interesting activity. Team members were asked to form a human chain by holding hands. A round hoop was then passed through one end of the chain and participants had to pass the hoop through themselves to other end without breaking the chain. The team that […]