Current Work Profile

• Head (Quality Assurance and Testing - SBU) at a leading IT Services company.
• Responsible for P&L of the business unit driving sales and operations.
• Client Engagement Management/Project Management on dedicated testing projects in offshore and onsite-offshore mode.
• Lead, Manage and Mentor the team to build team/organisational capabilities around software quality.
• Pre-sales technical support for confidence building on software processes, methodologies and testing practices.
• Spearheading the Software Process Improvement (SPI) initiative to co-ordinate activities of Software Engineering Process Group (SEPG).

Professional Goals

• Long term goal is to generate outrageous value for organizations and people I work with by working in intrapreneural role.
• To drive the business value of software testing in organizations and take it beyond "just-a-phase-in-SDLC".
• To position software testing as a business enabler and a risk management tool for consulting companies and ISV's.
• To grow software testing practice (SBU) within my current organisation and grow the team size.
• To drive processes, practices, metrics and quality assurance standards in software development projects.
• To achieve project management excellence in the assignments I directly handle.

Specialties

• Setting up software testing teams from scratch, establishing testing processes, metrics and measurements, setting up an offshore testing center, managing offshore testing projects, participation in pre-sales activities for development and test projects, client relationship management.
• Heading lifecycle activities of organization, Complete Software Quality Management (Processes and Testing), Software Process Management, Process Definition, implementation, internal auditing/monitoring, preventive/corrective actions, process awareness activities, process improvement through SPI/SEPG initiatives.
• Project Management including requirements gathering, client communication/expectations management, project planning, scheduling, status reviews/tracking, delivery management and team management. At organizational level, experience in setting up structured status review processes and establishing a PMO.
• Technical Writing, Content Writing, Information Design and Delivery. Having worked extensively in documentation helps extensively in better communications on projects and teams.
• Excellent Communication skills coupled with sound understanding of business in multi-shore models.

Extra-Curricular

• Managing "Kaizen" programs and "Quality Circles".
• Conducting Trainings on Quality, Leadership, Management and Improvement.
• Content writing for internal initiatives, newsletters, collaterals.
• Social Media Tools (Blogs, Forums etc.) Implementation in the organization.
• Have spoken at educational institutions as an invited speaker in annual events, seminars and workshops.
• Associated with Computer Society of India (worked as a Management Committee Member in 2008-09) and worked to bridge gap between academics and industry.