Today, I have been reading and thinking about importance of ‘workplace mentoring’ in building great teams that deliver results. I chose the term ‘workplace mentoring’ because I am writing this from a business context. To me, simple definition of workplace mentoring is – “An act of coaching/counseling with an intent of improving people, their performance, […]
This happens to me all the time while reading blogs. Reading diverse ideas written by different individuals on a same subject (on a same day at times). The topic then occupies my mind space. Sometimes I comment on those posts and most of the times, the subject goes hiding in some corner of my brain. […]
Today, I would like to congratulate my friends at ActiveGarage for launching their flagship project – 99Tribes which is a people discovery engine for Twitter.(See the announcement) In real life, we quickly build connection with people who share common interests. 99Tribes allows you to discover people on Twitter who share your interests. Consider the following: […]
I was recently talking to a budding manager who was very enthusiastic about his work of managing people and leading an initiative. During our discussion, we touched upon some of the most important things that a leader or a manager does in a business environment. This led to further thinking and following traits (amazingly all […]
As we begin the new week, I want to share a very interesting real experiment that was done at Washington DC Metro Station by Washington Post. (Caution: This is a 2007 feature and some of you may have already read about it earlier) Joshua Bell is one of the greatest musicians in the world. On […]
It is said, whatever business you are into, you are ultimately into customer service business. For service industries (healthcare, education, banking, information technology and so on), the definition of quality is much beyond plain ‘conformance to requirements’. In order to deliver overall quality of service (and customer experience), businesses have to take a holistic view […]
I once worked with an organization whose value system comprised of just three words, “Integrity. Transparency. Trust.” Simple definition of integrity is that your thoughts, words and deeds are congruent with each other. You keep your commitments and do what you say you will. It is about living by your words and practicing what you […]
Consider the following tale of two managers who wanted to be effective. – – – In quest of being effective, Peter tried doing too many things at a time. He jumped into every crisis and in the process, spread himself too thin. His priorities kept on changing in line with changing demands of workplace. He […]
… and I am very proud and happy about it. Jurgen Appelo (over at NOOP.NL), whom I have been reading since last couple of years, has compiled a list of Top 150 Management and Leadership Blogs. QAspire Blog ranks 89 amongst these, when mere inclusion in the list is an honor in itself. There are […]