There has never been greater focus on the need to be adaptable – both as individuals and as organizations – given that the rate of change and disruption has only accelerated. When we talk about building a sustainable culture, we have to move beyond tactics and address the fundamentals. A lot of companies think of […]
Businesses and individuals are caught in a perfect storm of uncertainties stemming from the current pandemic. It feels like the “future of work” that people often referred to in fancy conferences just preponed its arrival! In fact, future happens one day at a time and here we are! When external context is shifting rapidly, leaders […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of […]
I started 2019 by delivering a TEDx talk at TEDxGCET in Vallabh Vidyanagar. This post covers a few key insights extracted from the talk. Video to be posted soon. Formal education is a launch pad that equips us with fundamentals. But we need wings to fly long and high in the direction of our dreams. […]
Last week was celebrated as International Working Out Loud Week. For those of you who are new to this, Working Out Loud is a practice of sharing your work/work in progress with a relevant community to enable learning and collaboration. It is about being vulnerable and putting yourself, your lessons out there in communities for […]
When I started this blog in 2006, I only thought of it as a repository of my own lessons as a new manager. Little did I know that this space will become one of the most important learning and sharing tools for me over years. The benefits of putting myself out there in a way […]
Most re-organization efforts either focus on hard stuff (processes, strategy, structure, KPI’s) or on soft stuff (culture, values, relationships, feelings). I have seen very few reorganization efforts in my career that are focused on the most important aspect of how value is delivered to customers: Simplicity Simplicity stems from decentralization of power. “New Power” as […]