Watts Humphrey says: “The problems of software process change are often complicated bythe fact that no one is responsible to make it happen. If software process improvement isn’t anybody’s job, it is not surprising that it doesn’t get done! If it is important enough to do, however, someone must be assigned the responsibility and given […]
Lisa Haneberg over at Management Craft asks a provocative question: “(As a manager) Do you have the communication practices, habits, and processes in place to ensure that you know what you need to know?” As she rightly conveys in her post, no news is not a good news when it comes to being a manager. […]
Getting the sign-offs for the right things at right instances during the project cycle is extremely crucial for project success. Signoff is just another form of agreement between the project teams and the client – and in my opinion, managing a project after all is nothing but managing the agreements – with team members and also […]
A very simple message about processes in organizations (specially software organizations and teams) over at Clarrus Compedium: “Never build a set of procedures that can be used as an excuse for not getting the job done.” The post also emphasizes on the fact that processes should not eliminate flexibility and creativity. As I wrote in […]
People or Processes? Having done software development, people management and process improvement all these years, I have participated in number of debates related to people vs. processes. I have even faced conflicting situation in past working with two seniors who had totally different views on processes and people. One was extremely process oriented whilst other […]
A lot of software projects are confronted with quality issues sometime in the project lifecycle. Worst is the case when escalation comes from the customer. My experience so far reveals that when a customer raises a quality escalation, typical approach of a project manager is to initiate rigorous checks and not release the application until […]
I was about to raise an issue against one of my peers for repeated miscommunications on project with client. I was creating a conflict here – and with an ongoing internal dialogue, I realized that I am not creating a conflict just for the sake of creating a conflict. I need to raise issues/conflicts when something I see […]
Testing can control quality, but cannot assure it. Quality Assurance, as we know, is much more than just applying tests on the projects – its about choosing, customizing and applying a methodology that is best suited to the project considering the project scope, complexity, technical risks and many other parameters involved. When we do QA, we think […]
As we know, building quality into the software involves cost – I came across a detailed and useful article on “Quality Cost” at LogiGear Newsletter. Author Rob Pirozzi classifies quality costs into four types: Prevention costs, Appraisal costs, Internal failure costs, and External failure costs. For software practitioners and quality professionals, it is very important […]