In 100 Words: The More You Tell

I used to get angry and preachy when my kid threw tantrums till I heard this wonderful statement from a leadership expert, “The more you tell, the less you sell.”

Leadership starts with listening. In face of a conflict, reacting is our natural instinct. We want to tell/justify immediately without an attempt to completely understand the problem.

The better alternative is to step back and ask open ended questions. Then sit back and listen before you respond. Listening enough is caring enough.

This works with kids and works even better in teams. There is a difference between responding and reacting.

– – – – –

Wish you a Happy, Healthy and Peaceful 2013!

– – – – –

Stay Tuned: Subscribe via RSS, Connect via Facebook or Follow us on Twitter. You can also subscribe to updates via email using the section at the bottom of the page. Looking forward to the conversations!

– – – – –

Also Read: Other 100 Word Posts