I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of […]
Last week was celebrated as International Working Out Loud Week. For those of you who are new to this, Working Out Loud is a practice of sharing your work/work in progress with a relevant community to enable learning and collaboration. It is about being vulnerable and putting yourself, your lessons out there in communities for […]
Innovation is perhaps the most used word in corporate boardrooms today. Start ups are organized around a brand new idea but they often stumble when it comes to execution. Big companies have all the required resources, but also a lot of red-tape and resistance to change. Add to this, the challenges of hyper-competitive landscape, organization […]
When I started this blog in 2006, I only thought of it as a repository of my own lessons as a new manager. Little did I know that this space will become one of the most important learning and sharing tools for me over years. The benefits of putting myself out there in a way […]
What do you look for when you look for talent? Competence is the key to solving problems but competence alone is not sufficient for success. In current context, I would define talent as a combination of competence, commitment, learning agility, attitude/character, communication skills, ability to collaborate across different cultures, critical thinking and creative problem solving. […]
Most re-organization efforts either focus on hard stuff (processes, strategy, structure, KPI’s) or on soft stuff (culture, values, relationships, feelings). I have seen very few reorganization efforts in my career that are focused on the most important aspect of how value is delivered to customers: Simplicity Simplicity stems from decentralization of power. “New Power” as […]
“Individually, we are one drop. Together, we are an ocean.” — Ryunosuke Satoro Generally, traits such as vision, charisma, thinking, intellect, decisiveness, clarity, confidence and action-orientation characterize leadership. All of these are important and necessary, but not sufficient. The biggest challenge for a collaborative leader is to drive results from a diverse set of people […]
Being in a band is always a compromise. Provided that the balance is good, what you lose in compromise, you gain by collaboration. —Mike Rutherford At the core of being an effective leader is ability to analyze the situation and then lead in the most appropriate manner which is best suited for that situation. A […]
I was invited to write a series of articles on the topic “Indispensable Traits of a Collaborative Leader” for the blog of All India Management Association (AIMA). Since 1957, All India Management Association (AIMA) is functioning as an apex body of management with over 30,000 individual members, 3000 institutional members and 62 Local Management Association […]