I often meet business leaders who are so full of themselves. When interacting with others, they try to keep the needle of focus constantly towards themselves, their business, accomplishments and stories. It is easy to get caught up in the self because after all, you are a up there and you make things happen (or […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. When driving large scale change, leaders […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Common perception is that people who […]
On a beautiful morning recently, I was in a park working out. I found myself distracted. While my feet raced in one direction, the mind took another route clogged with thoughts of that meeting in the evening and the numbers that I needed to crunch. I stopped and it took me a mindful pause to […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Seth Godin’s work has influenced me […]
Stories and narratives that touch us emotionally have power to transform us. When hearing a moving speech, story or talk, we feel that it is delivered effortlessly but we know it doesn’t happen on its own. I have learned that: A performance that feels effortless is often the peak point of great preparation behind the […]
A lot of people I meet use the expression, “Trust me…” or “Believe me…” in an attempt to build confidence. Do we trust them, just because they are asking us to? Trust is not something you demand, it is something that you have to earn through clarity of intent (why), actions that support that intent […]
I attended a very interesting workshop a few weeks ago on the topic of “Unconscious Bias” facilitated by Smita Tharoor. I was interested in this topic because I explored the intersection of critical thinking and leadership a few years ago. This was a good opportunity to get back to the topic and add to my […]
At the heart of great leadership is the ability to critically assess current state, envision the future state and take actions to bridge the gap. Execution is effectively governed by learning and adapting the approaches along the way. The fall of Nokia is a classic example of what happens when leaders cling to ideas that […]