Featured

  • The Quality Manifesto (Free PDF)

    Greetings, friends and readers! Today, I am excited to announce the release of my new manifesto titled “The Quality Manifesto – Getting the Basics of Quality Right in Knowledge World”. This manifesto is completely free with no email opt-in required. What’s it all about? This manifesto... Read More »

  • 10 Key Lessons On Leading Virtual Teams Effectively

    We live in times where more and more work is executed by teams that are geographically distributed. Leading a virtual team, fostering collaboration and binding them to common set of objectives is one of the key challenges for business leaders. In most of the troubled projects I have seen, the real... Read More »

  • 7 Steps For Customer Centric Process Improvement

    You can improve almost everything in your organization. With so much to improve, how do you identify what are your top priority improvements? Here is the simplest answer: focus on improvements that directly impacts customer satisfaction or business profitability. Our customers are the most... Read More »

  • 5 Ideas To Ensure That Trainings Effectively Deliver Value

    I heard this statement a few years back from one of my colleagues - “Training is a waste of time, people just don’t engage.” This statement sparked some intense debate that shaped my own thoughts on training. (I wrote earlier about taking a holistic view of training). To ensure that employee... Read More »

  • Quality and Quantity – Compliance and Excellence

    Going by numbers is a great way to stay in control (or at least feel that way). Numbers are exciting. But when you choose to go by numbers alone, the tradeoff can be huge. Numbers should map with a purpose, else they can mislead. Consider the following conversations. Have you heard them ... Read More »

Service Areas

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Quality Leadership

Provide leadership in total quality management through process consulting (onsite and offshore), process gap analysis, process definition, process implementation, internal auditing, metrics, monitoring, process awareness, SPI and SEPG initiatives. Experienced working in ISO 9001:2008 and CMMi Dev 1.2.

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Project Leadership

Provide project leadership through strategic account management, requirements understanding, leading the project team, planning, resourcing and overall delivery management. At organizational level, experience in setting up structured status review processes and establishing a PMO.

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Software Testing

Expertise in setting up independent software testing teams from scratch, establishing testing processes, metrics and measurements, setting up/heading offshore testing center (as a business unit), managing offshore testing projects, participation in pre-sales activities for software development and test projects.

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Speaking/Writing/Training

Delivering key notes on quality, leadership, project management and continual improvement at institutions like Project Management Institute and Computer Society of India apart from educational institutions. Have written guest articles for some of the leading blogs apart from 400+ posts at QAspire.

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