Being into quality and organizational improvement, I have always worked with cross-functional groups. By definition, a cross-functional team is the one where members from different functional areas work towards a common goal. A few years back, I got an assignment to lead a cross-functional team (xFT) and it was a great learning experience. Our goal […]
I used to get angry and preachy when my kid threw tantrums till I heard this wonderful statement from a leadership expert, “The more you tell, the less you sell.” Leadership starts with listening. In face of a conflict, reacting is our natural instinct. We want to tell/justify immediately without an attempt to completely understand […]
In an ever-expanding new world of work, leaders have to reach out to more people and spread their ideas. A lot of leaders do presentations of all kinds (sales/training/conferences) but are not sure how to make them really effective. Nicholas Bate delivers what the world really wants – an effective guide titled “Love Presenting Hate […]
I wrote earlier about 10 Key Lessons in Managing a Virtual Team. Here are a few more pointers: “Business is a contact sport and management is a social act.“ – Lisa Haneberg said this in 2006, and it is even more relevant today when managers are struggling to get their geographically distributed teams aligned to […]
People deliver their best work when they are fully engaged with the purpose of their work. In an organizational setting, people only deliver their best when they are engaged with the purpose, vision and values of the organization they work with. Businesses can conduct an employee survey to determine engagement levels. They look at their […]
Rapport building isn’t just something you do when you first meet someone or as a part of a sales call or a negotiation. As leaders (and human beings) one of our goals must be to build better and deeper relationships, and one of the tangible ways we can do that is through an ongoing other-focused […]
Conversations are at the core of good leadership and how/what a leader communicates reveals the personality of the leader. A few years back, I was facilitating a discussion between the project leaders. The goal was to identify the opportunities for improvement in processes. Within first few minutes I knew that the conversation there was not […]
10 Business Lessons Learned View more OpenOffice presentations from rfashing. This is a brilliantly done presentation. The messages are profound but the representation is even more powerful. This is the fundamental of good communication – having a clear message and putting it across so beautifully that it engages the listener (or a reader) and makes […]
