It is more than obvious now that the way people feel about their workplace has direct material impact on performance of the business. This simple equation gets even more complex when we think of forces that are fundamentally changing how we work. Our workplace conversations today are dominated by topics like increasing globalization, economic uncertainties, […]
Leadership in a business context is challenging because its effectiveness depends not just on a leader’s key traits but also on organizational decision making, competitive forces and constantly changing external situation. On the other hand, people want to work in healthier organization cultures where they can maximize their chances of adding value – both to […]
Diane K. Adams is Chief People Officer at Qlik (NASDAQ: QLIK), one of the fastest-growing high-tech companies worldwide with nearly 2,300 employees in 30 countries. She has spent her career leading teams in Fortune 500 Human Resources organizations. Chief executives of smaller companies and international and national organizations and leaders also regularly tap her […]
W. Edwards Deming, the pioneer and guru in quality revolution wrote the following paragraph when commenting on Peter Senge’s book “The Fifth Discipline” and it instantly struck the chord. Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of […]
Trainings are at the core of most knowledge-oriented organizations and often considered to be key driver of employee behaviors, and hence culture. It is a lot of hard work, a lot of time, effort and energy spent. It better be effective. Here are 9 (more) ideas to ensure that trainings are effective (related ideas in […]
Organizations that embark on process journey initiate rigorous training programs to ensure that everyone is trained to perform activities associated with specific roles. While these initiatives start with a lot of zest, somewhere, it loses steam. I have seen training programs becoming more of a “necessary evil” over a period of time. Trainers take these […]
Quality is Human When leaders rely too much on processes, metrics, facts and trends to measure project/organization’s quality, they forget one thing: that quality is about being human. Quality is human. That is because people drive quality and exercise their choice of delivering good versus great work. Because work allows people to expand their capacity […]