Much like electricity which cannot be seen but empowers the devices, culture is an invisible force that drives beliefs, habits, rituals and outcomes of an organization. In fact, culture is a sum total of an organization’s shared values, behaviors, rituals, beliefs, attitudes, goals and practices. It exerts a powerful influence on day to day behaviors […]
“The first responsibility of a leader is to define reality. The last is to say ‘Thank You’. In between, the leader is a servant.” – Max De Pree Gone with the industrial age is the concept of traditional leadership where people at the top of pyramid exercise the power in a hierarchy. In a creative […]
Technology and sociology are two different disciplines. But when technology transcended the boundary and met sociology (or the other way around) – social media was born. It completely transformed how we communicate, consume information and sell. If you are playing a guitar, you are dealing with two disciplines. The art of dynamically arranging musical notes […]
Last week, I was invited as a guest on PeopleMatters #TChat (Twitter chat) on the topic of developing critical thinking muscle within the organization and the role of learning and development. I was joined by Mahalaxmi R who is the CLO & Global Head Talent at Airtel and Rajesh Lele. It was fun contributing and […]
Having worked in Quality management role for a long time, I could not have afforded to miss insights from Dr. W. Edwards Deming whose thinking was way ahead of time. Dr. Deming is remembered for transforming Japan into a formidable business competitor through his management and leadership practices, especially Deming’s 14 principles. In 1994, at […]
Last week, SHRM India published a list of “Top 25 Indian HR Influencers on Social Media” for the year 2014-15. I am glad to be ranked amongst top 5 influencers for the third consecutive year. Each year, SHRM India raises the bar and changes evaluation method. This year, they considered activity/interactions beyond Twitter to cover […]
QAspire blog completes 9 years this month and here is how I feel at the moment.They say and I agree that time flies when you are having fun. 2006 was a year when I had just transitioned into my first leadership role. Every single day and interaction with others was turning out to be a […]
Smile. It is a universal language of compassion, care and love. Greet people by their names. Share positive feedback about the work they are doing. Ask them about their advice on a critical problem. Listen with an intent to understand. Learn about them, their work, their process and their challenges. Help them in getting […]
A cat that lived in monastery distracted evening meditation of the monks. One day, teacher ordered that cat be tied up daily during the evening meditation. Years later, when teacher died, the cat was still being tied up in the evening. When the cat died, another cat was bought and tied up to maintain […]