COVID19 disrupted the physical workplaces and transformed how people engage with the organization, with each other, with customers and with the work itself. Times like these are also an opportunity to rethink the practices organizations adopt to keep their people aligned and engaged. Working from home will continue to be a standard feature of most […]
When you are on the journey of learning and sharing online, you often come across recognitions and the most common recognition these days is that of an “influencer”. Along my own journey, I have been ranked amongst “influencers” many times. This tag is given after careful analysis of social media metrics, but that tells very […]
In 2010, I wrote a short post about “Nine Roles of Great Leadership.” When I had just started creating sketchnotes in 2015, I created a very rough visual interpretation of the article in form of a sketchnote and shared it on social media. I never imagined that my rough scribble would end up going viral. […]
For organizations to be truly effective, leadership can not be confined to the top boxes of the organization chart. When leadership is not a role but a behavior that people practice across the organization, then organizations are better placed to navigate the complexities surrounding us. In my experience, this involves: a) creating an ecosystem of […]
I created a series of sketch notes for Tiffani Bova’s “What’s Next” podcast where she meets brilliant people to discuss customer experience, growth and innovation. Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce. I will post sketchnote versions of selected podcast episodes that enlightened me. Tiffani is also the author of […]
Talking about the impending shifts like automation, robotics, disruptions and uncertainties in our world of work is almost clichéd. What seems like a problem is also an opportunity to do the thing that makes us human – to change our attitudes and fixed beliefs about how we have traditionally experienced work. It is this shift […]
There are people who coast along, go with the flow and do as directed. And then, there are those who strive to add value, raise the bar and make a difference. If you belong to the latter, Seth Godin has some simple (yet profound) guidance for you. He wrote about three ways to add value […]