Consulting is a trust game. The more trust you are able to build with your customers, the more you earn (money, respect and credibility). Consultants are hired because they have an expertise and deeper understanding of a particular area. Core expectation from any consultant is that they deliver results. A few years back, when I […]
Did you ever think that an “audit” exercise can be a learning experience? Well, if you really ‘want to’ learn, you can find lessons almost everywhere. You just have to keep doors of your mind open! While discussing a problem, the audit consultant, with many years of experience, said the following: If we have a […]
In my career so far, I have seen number of confrontations arising out of a negative feedback that is shared honestly. Some people disagree (or take it personally) when a negative feedback is shared in performance appraisal. Others don’t like it when client points out areas of improvement. As humans, we crave for validation and […]
I wrote earlier about Nine I’s and Great Leadership. The post received a very good response (on twitter, in blogosphere and in comments) and that led me to further think about Nine I’s that leaders should be careful and conscious about. These are personal traits of a leader that have a direct impact on a […]
When you work in an organization or within a team, you can think of it as ‘doing the work for someone’. For the company. For the manager. For the client. Or you can think of it as ‘doing your work’. There is a big difference. Our work is a way to express ourselves. A programmer […]
Here is a simple idea: Whenever you have a new manager (project manager/departmental leader) joining in your organization, put him/her through a simple training program on how to manage people. Train existing managers as well. The premise: Most project managers/team leaders get work done through team. I have also seen that a lot of people […]
As professionals, we all are responsible for shipping stuff to our customers (internal or external). The stuff that we ship is commonly referred to as a “deliverable”. As a manager, it helps if you can clearly define what deliverable means. The first step to get something right first time is to define it accurately in […]
Akshaya Patra Foundation in India is a shining example of how social entrepreneurship combined with power of innovation can make a HUGE difference. First, some background information. Akshaya Patra is an Indian NGO that provides mid day meals to about 1.2 million children across India on all school days. These meals act as an incentive […]
Friday again – time to share some of the most profound posts that I loved reading last week. These brilliant posts hit the point and leave us with some excellent lessons. A big high-five to these amazing folks. Six Thoughts About Middle Management – by Lisa Haneberg Lisa says, “Management is a social act. Conversations […]