Businesses and individuals are caught in a perfect storm of uncertainties stemming from the current pandemic. It feels like the “future of work” that people often referred to in fancy conferences just preponed its arrival! In fact, future happens one day at a time and here we are! When external context is shifting rapidly, leaders […]
I once worked with a CEO who was paranoid about results, so much so that he never cared for relationships with those who delivered the results. The end results weren’t surprising – the intended results were never delivered because people either stopped caring or moved on. The loss was almost irreparable. Leading in a complex […]
Having worked in Quality management role for a long time, I could not have afforded to miss insights from Dr. W. Edwards Deming whose thinking was way ahead of time. Dr. Deming is remembered for transforming Japan into a formidable business competitor through his management and leadership practices, especially Deming’s 14 principles. In 1994, at […]
Smile. It is a universal language of compassion, care and love. Greet people by their names. Share positive feedback about the work they are doing. Ask them about their advice on a critical problem. Listen with an intent to understand. Learn about them, their work, their process and their challenges. Help them in getting […]
Gallup finds that great managers have the following talents: They motivate every single employee to take action and engage employees with a compelling mission and vision. They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance. They create a culture of clear accountability. They build relationships that create trust, open […]
“The nitrogen in our DNA, the calcium in our teeth, the iron in our blood, the carbon in our apple pies were made in the interiors of collapsing stars. We are made of star stuff”. – Carl Sagan From – “That “we are” – The Connective Tissue of Humans Being” by Bernie Nagle which is […]
Assessing intention is a powerful way for leaders to understand how people and teams operate. Intentions are hidden, not always clarified directly through words, and hence easy to overlook. We therefore end up focusing on behaviors and actions. A team member who always asks difficult questions (act) is looked upon as a ‘trouble maker’ when […]
Notifications on the devices are constantly craving for our attention. We check them when waiting at the traffic signal, while having the food, during meetings and while talking to our loved ones. Constant connection with technology is not allowing us to establish real connections with others. It is taking a toll on our ability to […]